

BassFest
90s fest - unspent credit reclaim
How To claim
In order to receive your refund, please follow the following steps:
1) Login & Create Account
2) Add Wristband ID Number (14 Digit - Back of Wristband)
3) Select "Claim Refund"
4) Add Bank Details
5) Submit (Request Refund)
Important Information
For every refund processed, [£2] bank charges will be incurred and will be deducted from the credit left on your wristband
You must request a refund during the time that the refund portal is open.
The refund portal will open a 12:00 midday [Tuesday 16th July] and close at 12:00 midday Thursday 18th July.
All refunds must be applied for by 12:00 midday Thursday 18th July.. We will not be able to refund any amounts after this time.
Free credit is not refundable